FULL TERMS & CONDITIONS
Please note Restaurant Interlude only opens at 12:30 for lunch and 18:00 for dinner.
Should you wish to join us for a drink in the bar, we invite you to do so between 12:30 - 13:00 for lunch 18:00 and 18:30 for dinner.
Guests who arrive afterwards will be shown to their table in the dining room.
We aim to seat all our guests in the restaurant between 18:45 and 19:00, to allow sufficient time for the full experience, we recommend allowing 3-4 hours for this. We strongly advise pre-booking your transport/taxi to avoid disappointment on the night.
We are a cash-free restaurant and only accept card payments.
All guests will enjoy our Estate Experience Menu. Our multiple course, surprise tasting menu draws inspiration from our listed gardens, produce grown in Restaurant Interlude’s own vegetable gardens or surrounding land, and by local farmers where organic principles are employed.
Should you wish to see a sample menu, please follow this link: https://www.restaurant-interlude.co.uk/menu
Dietary Requirements:
Dietary requests can unfortunately not be guaranteed without prior arrangement.
We want you to enjoy the range of alluring dishes when you are here, but certain allergies/intolerances can be catered for, with advance notice. Please let us know if there are any dietary restrictions, requirements or allergies we need to be aware of. We must note that garlic, onions and salt form the base of the menu.
Regrettably, we do not cater for dairy-free or vegan dietaries.
Parking:
The entrance to Restaurant Interlude is located further down Brighton Road when driving from Horsham. It is on the left side of the road before the speed camera (past the Leonardslee Lakes & Gardens main entrance and exit), with a blue sign indicating it.
Please make use of the intercom to gain access to the estate.
Pre-Payment:
Full payment is required at the time of booking for our menu. Please note that this payment does not include drinks, gratuities, or any additional extras.
Cancellations and Amendments:
To cancel or amend your reservation, written notice must be provided at least 72 hours in advance. Failure to provide sufficient notice will result in the deposit being non-refundable. We apologise for any inconvenience this may cause; however, this policy helps us minimise the cost of cancelled tables and allows us to accommodate other diners.
Taxis:
We advise pre-booking your transport to avoid disappointment on the night. On arrival our staff may also ask the details of your transport so that you can sit back and completely immerse yourself in the dining experience. Please note that we do not offer a shuttle service ourselves.
Accommodation:
Should you wish to book an overnight stay in Leonardslee House, please use the following link to book a room: https://www.leonardsleegardens.co.uk/leonardslee-house
Dress Code:
Restaurant Interlude has a smart casual dress code. No t-shirts, shorts or sportswear to be worn and hats must be removed on your arrival.
Children/other:
Restaurant Interlude does not have a minimum age policy as all children are different – all children are welcome to dine with and enjoy the tasting menu. Unfortunately, we do not allow any infants or toddlers. Please also note that we do not allow dogs/other pets into the building/dining room.
Vouchers:
If you are using a gift voucher as payment, please ensure to bring the physical original valid voucher or the E-voucher, and present it to a member of the Restaurant Interlude team on arrival, as this is your form of payment.
In the case the original voucher cannot be presented, your bill must be settled using an alternative method of payment prior to leaving Restaurant Interlude.
Vouchers are subject to availability and cannot be used in conjunction with any other offer or voucher.
Vouchers are only valid for twelve months from the date of purchase, please ensure to book early to avoid disappointment. Vouchers cannot be extended and voucher holders are not entitled to any reimbursement or compensation.
Vouchers should be treated like cash and are non-refundable, non-extendable and cannot be exchanged for an alternative or different experience.
They cannot be replaced if lost, misplaced or stolen.
Service Charge:
A 12.5% service charge is added to all bills to thank the kitchen and front-of-house staff for their services on the day. Only if you feel we did not deliver on the standard that we set for ourselves can it be removed from the bill upon request. Please note that vouchers may not include service charge in which case service charge will be added to your final bill at the end of your evening.